MAP Patient Responsibilities


Program Overview

MCAC Medical Access Program doctors, pharmacists, dentists, clinic workers, and many others are volunteering their services to help you get well and stay well. As volunteers, they are not being paid for their services to you. The Medical Access Program (MAP) is a volunteer program, not a government program or an insurance program.

It is your responsibility to review the Benefits Sheet and confirm what services are donated. Medical Access Program does not cover emergency room expenses, ambulance or medical supply services. Our help may end at any time, for any reason. You can be disenrolled with or without cause. Your responsibilities under this program, the assistance available and other conditions of the program may change at any time. We reserve the right to verify what you have told us and to require that you pay for any assistance that you may have received based on inaccurate information provided by you.

General
You agree that you:
1. Will not schedule appointments with any doctors other than the ones to which you have been referred by MAP. MCAC will schedule all first appointments to specialist physicians.
2. Will follow your treatment plan, for example: get prescribed medicines and take as directed.
3. Will promptly supply any information, which may be requested by the program.
4. Will allow financial and clinical information regarding your participation in this program to be shared with other individuals, organizations and agencies to facilitate your health care services. Non-identifying information may be shared for administrative purposes.
5. Will immediately contact MAP if your income changes or if you become covered by Medicare, Medicaid, private insurance, supplementals or other health insurance or medical benefits.
6. Will apply for Medicaid or other assistance programs either at enrollment or within 3 business days after enrollment and complete the process within 14 days of filing the Medicaid application.
7. Will respond to the 6 month re-enrollment questionnaire and 1 year re-enrollment procedure if you need your enrollment in MAP to continue.
8. Will pay for any service not eligible under MAP.

Referrals
You agree to:
1. Keep each doctor’s appointment. If you miss 3 or more appointments in 12 months without letting the doctor’s office know at least 24 hours before your appointment, you will be dropped from the program and cannot initiate the MCAC application process for reenrollment for a period of 6 months following the third missed appointment.
2. Present your Medical Care Access Coalition I.D. card each time you see a doctor or pharmacist.
3. Call Medical Care Access Coalition or your doctor if you need to be seen elsewhere for care.

Medications Assistance
You understand that:
1. When prescribed medication you will first ask the physician to use samples, apply for free drug programs, and only go to the pharmacy to fill your prescription as a last resort. MAP will assist you in trying to obtain samples and in applying for free drug programs.
2. It is your responsibility to reapply for free drug programs at necessary intervals so that you can maintain a required supply of your prescription medications. Please call the MCAC office well in advance of running out of needed medications.

Litigation
You understand that:
1. If you are involved in a medical related lawsuit at any time during your enrollment in the Medical Access Program, you may be disenrolled from the Medical Access Program and may be made responsible for the repayment of all medical treatment received as a result of the accident, injury, or illness associated with that lawsuit.